QuarentaCars Privacy Policy

Data Protection and Privacy Policy

Respecting the provisions of the legislation in force, QuarentaCars undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the Internet. Specifically, it respects the following rules: 

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD). 
• Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights.
• Royal Decree 1720/2007, of 21 December, which approves the Regulations for the development of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD). 

Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE). 

Identity of the person responsible for processing the personal data

The person responsible for the processing of the personal data collected in QuarentaCars is: QUARENTA CARS OÜ, with NIF: N0531391A and registered in Estonian Commercial Register with the following registration data: 14697298, whose representative is: Juan Bautista Castellanos Peralta (hereinafter also the Data Controller). His contact details are as follows:

Calle Barrella 17, 1ºC, 03110, Mutxamel, Alicante

Phone: +34 810101028 / Email: info@quarentacars.com

Registration of Personal Data

The personal data collected by QuarentaCars, by means of the forms provided on its pages, will be entered into an automated file under the responsibility of the Data Controller, and duly declared and registered in the General Registry of the Data Protection Agency, which can be consulted on the website of the Spanish Data Protection Agency (http://www.agpd.es), in order to facilitate, speed up and fulfil the commitments established between QuarentaCars and the User or the maintenance of the relationship established in the forms that the User fills in, or to deal with a request or query from the User.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles, as set out in article 5 of the RGPD:

• Principle of legality, loyalty and transparency: the User’s consent will be required at all times, after being informed in a completely transparent manner of the purposes for which the personal data are collected. 
• Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes. 
• Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed. 
• Accuracy principle: personal data must be accurate and always updated. 
• Principle of limitation of storage time: personal data will only be kept in such a way as to allow identification of the User for the time necessary for the purposes of processing. 
• Principle of integrity and confidentiality: personal data will be processed in such a way as to guarantee their security and confidentiality. 
• Principle of proactive responsibility: the data controller will be responsible for ensuring that the above principles are complied with. 

Categories of personal data

The categories of data processed in QuarentaCars are only identifying data. In no case are special categories of personal data treated within the meaning of article 9 of the RGPD.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. QuarentaCars undertakes to obtain the User’s express and verifiable consent to the processing of his or her personal data for one or more specific purposes.

The User shall have the right to withdraw his/her consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawal of consent shall not condition the use of the Website.

On the occasions when the User must or may provide his or her data through forms to make enquiries, request information or for reasons related to the content of the Web Site, he or she will be informed if the completion of any of these forms is mandatory because they are essential for the correct development of the operation carried out.

Purposes of the treatment to which the personal data are destined

The personal data is collected and managed by QuarentaCars in order to facilitate, speed up and fulfil the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills in or to deal with a request or query.

Likewise, the data may be used for commercial purposes of personalisation, operational and statistical purposes, and activities related to the corporate purpose of QuarentaCars, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, operation and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the processing for which the personal data will be used; that is, the use or uses that will be made of the information collected.

Periods of retention of personal data

Personal data will only be retained for the minimum time necessary for the purposes of processing and, in any case, only for the following period: 2 years, or until the User requests its deletion.

At the time the personal data are obtained, the User will be informed of the period during which the personal data will be kept or, where this is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will be shared with the following recipients or categories of recipients:

CAR RENTAL SERVICE PROVIDER

If the controller intends to transfer personal data to a third country or international organisation, the user will be informed, at the time the personal data are obtained, of the third country or international organisation to which the data are intended to be transferred and of the existence or absence of a decision on adequacy by the Commission.

Personal data of minors

In compliance with the provisions of articles 8 of the RGPD and 13 of the RDLOPD, only those over 14 years of age may give their consent to the processing of their personal data in a lawful manner by QuarentaCars. In the case of a minor under 14 years of age, the consent of the parents or guardians will be necessary for the processing, and this will only be considered licit to the extent that they have authorised it.

Secrecy and security of personal data

QuarentaCars undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of the personal data and to avoid the destruction, loss or accidental or illicit alteration of personal data transmitted, stored or otherwise processed, or the unauthorised communication of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted in a secure and confidential manner, as the transmission of data between the server and the User, and in feedback, is fully encrypted or unencrypted.

However, since QuarentaCars cannot guarantee the inexpugnability of the Internet or the total absence of hackers or others who access personal data in a fraudulent manner, the Data Controller undertakes to inform the User without undue delay when a breach of personal data security occurs that is likely to involve a high risk to the rights and freedoms of individuals. In accordance with the provisions of article 4 of the RGPD, a violation of the security of personal data that is likely to pose a high risk to the rights and freedoms of natural persons. In accordance with the provisions of Article 4 of the RGPD, a breach of security of personal data is understood to be any breach of security that results in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised communication of or access to such data.

The personal data will be treated as confidential by the data controller, who undertakes to inform of and to ensure by means of a legal or contractual obligation that such confidentiality is respected by his employees, associates, and any person to whom he makes the information accessible.

Rights arising from the processing of personal data

The User has over QuarentaCars and may therefore exercise against the Data Controller the following rights recognised in the RGPD

• Right of access: This is the user’s right to obtain confirmation of whether or not QuarentaCars is processing his or her personal data and, if so, to obtain information about his or her specific personal data and the processing that QuarentaCars has carried out or is carrying out, as well as, among other things, information available about the origin of such data and the recipients of the communications made or planned. 
• Right of rectification: This is the user’s right to have his personal data modified if they are found to be inaccurate or, taking into account the purposes of the processing, incomplete. 
• Right of suppression (“the right to forget”): This is the user’s right, provided that current legislation does not establish otherwise, to have his or her personal data deleted when they are no longer necessary for the purposes for which they were collected or processed; the user has withdrawn his or her consent to the processing and there is no other legal basis for doing so; the user objects to the processing and there is no other legitimate reason to continue it; the personal data has been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a person under 14 years of age. In addition to the deletion of the data, the data controller must, taking into account the available technology and the cost of its implementation, take reasonable steps to inform the data controllers who are processing the personal data of the data subject’s request for the deletion of any link to those personal data. 
• Right to limit processing: This is the right of the User to limit the processing of his or her personal data. Users have the right to obtain limitations of processing when they contest the accuracy of their personal data; the processing is unlawful; the data controller no longer needs the personal data, but the user needs it to make a claim; and when the user has objected to the processing. 
• Right to the portability of data: Where processing is carried out by automated means, the User shall have the right to receive from the Data Controller his personal data in a structured, commonly used and machine-readable format and to transmit them to another Data Controller. Wherever technically possible, the data controller will transmit the data directly to that other controller. 
• Right to object: This is the user’s right not to have their personal data processed or to have it stopped by QuarentaCars. 
• Right not to be subject to a decision based solely on the automated processing, including the creation of profiles: This is the right of the User not to be subject to an individualised decision based solely on the automated processing of his or her personal data, including the creation of profiles, unless otherwise provided for by the legislation in force. 

Users may therefore exercise their rights by writing to the data controller with the reference “RGPD-www.quarentacars.com”, specifying:

Name, surname(s) of the user and a copy of the ID card. In cases where representation is permitted, the identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the DNI may be replaced by any other legally valid means of proof of identity. 

• Request with the specific reasons for the request or information you wish to access. 
• Address for notification purposes. 
• Date and signature of the applicant. 
• Any document that accredits the request made. 

This request and any other attached document may be sent to the following address and/or e-mail:

Calle Barrella 17, 1ºC, 03110, Mutxamel, Alicante

Phone: +34 810101028 / Email: info@quarentacars.com

Links to third party websites

The Website may include hyperlinks or links that allow access to websites of third parties other than QuarentaCars, and which are therefore not operated by QuarentaCars. The owners of such websites will have their own data protection policies and will be responsible for their own files and privacy practices in each case.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way his or her personal data is being processed, he or she has the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which he has his habitual residence, place of work or place of the alleged offence. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

Acceptance and changes to this privacy policy

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as accepting the processing of their personal data so that the Controller can proceed in the same way, during the periods and for the purposes indicated. The use of the Web Site will imply the acceptance of the Privacy Policy of the same.

QuarentaCars reserves the right to modify its Privacy Policy, according to its own criteria, or due to a change in legislation, jurisprudence or doctrine of the Spanish Data Protection Agency. Any changes or updates to this Privacy Policy will be explicitly notified to the User.

This Privacy Policy was updated on 24 October 2019 to adapt to Regulation (EU) 2016/679 of the European Parliament and Council, of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD).